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What type of device are you using
Where are you primarily located
What type of device, e.g. iPhone, Android phone, Laptop
The make and model of your device, e.g. Samsung Galaxy S7, Apple iPhone 7, etc.
The name of the app or website you're using
Your reason for getting in touch
The transaction ID of the product that you bought; you can find this on your email receipt
The email address of the person who received the gifted ticket
What product are you using?
App version and build, as taken from 'About' screen, e.g. '3.5.2 (12104)'
What operating system version are you using? e.g. "iOS 11", "Android 7", etc.